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Help Centre / Contact Us

Contact Us

Support: Monday to Friday. We usually reply within one working day.

Sales Enquiries:

For sales related support, you can contact us email at sales@megamac.com or via Live Chat. Please note that our sales team can’t assist with order issues or support questions through Live Chat.

Support Enquiries:

For general support, order issues or other questions, email support@megamac.com. Please note: If you must send extra emails, just know they’ll move your message to the back of the queue and will slow down our response time to you. If your query is urgent (cancellation/modification), flag it in your email subject line and we'll do our best to prioritise it.