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About Us

Welcome to MegaMac

Where we're more than just an online store – we're your partners on your tech journey!

MegaMac's Team Members
Our team at our Central London office

Founded in the UK in 2012, our mission is simple: we empower our customers to enhance their experience with Apple products. We believe in constant evolution and are always pushing ourselves to become masters in what we do, from the incredible customer service support we offer, to our ever growing range of partner brands. We are passionate about the products we sell, and believe the brands we work with are the highest quality available on the market. At MegaMac, we know that you will love our product range, because we only ever sell, what we love ourselves.

But it's not just about the products – it's about our ethos, which shapes everything we do, this is what MegaMac stands for;

  • Modernisation - We're always on top of the latest tech advances, constantly evolving our product range to ensure we're offering the best.
  • Efficiency - We're dedicated to optimising our shipment process to provide you with exceptional service. With strategically located warehouses in the UK and Germany.
  • Growth - We believe in constant evolution, both as individuals and as a company. We encourage our team members to take charge of their work and embrace ownership and leadership.
  • Aesthetics - We're dedicated to creating an e-commerce platform that we want to shop on ourselves, with beautiful products that align with our tastes.
  • Mastery - We foster a solution-oriented culture that encourages innovation and allows our team to learn about the products with first hand access to test everything ourselves.
  • Assurance - We prioritise building trust through transparency, reliability, and accountability. When purchasing from MegaMac, you know you’re receiving only the best.
  • Communication - Our team are happy to address your inquiries, concerns, and feedback. We offer human customer service through various channels including WhatsApp, email, telephone, LiveChat, and social media platforms, available Monday - Friday, from 10:00 - 16:00 (UK Time).

Over the past few years, MegaMac has seen significant growth, including our expansion into the European Union. It wasn't without its challenges, but our team's determination prevailed, and we successfully launched our EU website (MegaMac.eu) and shipped our first order to a happy French customer! Additionally, in 2022 we launched our new state-of-the-art website, redesigned and redeveloped for a clean, sleek, and modern experience. With lightning-fast performance and innovative features.

So, thank you! Whether you're browsing our store, following us on Instagram, or reaching out via email, live chat, phone, or WhatsApp, we're here for you every step of the way. Welcome to MegaMac – let's embark on this tech journey together!

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